What is the refund process?

We do not offer refunds for prior periods of use. If you are on a monthly plan, we'll stop charging for the month after cancellation month. We do not provide partial refunds for the cancellation month. 
In the event of a refund, we will withhold the processing fees associated with the charge which could be up to 3% of your refund.
Your cancellation takes effect immediately, so please cancel at the end of your term to take full advantage of your plan.
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Last modified 11mo ago